You can request deletion of your namu account here in the app or on the website. This service is free.
What this request covers
This request covers the account shown below and its access to all shops. We review the account information to remove and any records that must be retained under applicable law. Shared shop, customer and therapist records are handled separately.
If you are a shop’s last owner, the operator must check booking arrangements and verify transfer or closure before deleting your account. Being the last owner does not prevent a request or restart the original 10-day response period.
We will provide the result within 10 days of receiving your request. If specific records must legally be retained, we will explain the reason and applicable period.
Confirm your account
Sign in to submit a request, including if you no longer have an active shop membership.
Unable to sign in? Contact the deletion handler for help verifying your account:
Account deletion and privacy rights: